Verify Benefits

Verifying Eligibility Online

ABS allows providers who have registered with us to verify eligibility 24 hours a day, seven days a week. The ABS Provider Portal allows providers to access member eligibility, benefit and claim information online. 

Access the ABS Provider Portal

For registered users
Access PROVIDER PORTAL

New Portal User

New providers must submit a registration form to access.
New User Application

Additional User Access

Providers who should be added or removed to an existing account must submit an Add/Term User form to access.
Add or Terminate User Application

Verifying Eligibility via Fax

As of June 1st, FaxRecall will no longer be an option. All providers should utilize the ABS provider portal, which provides all of the information currently available via FaxRecall, as well as the ability to submit prior authorization requests online for clients who utilize ABS for those services.

Verifying Eligibility via Phone

As of June 1st, the FaxRecall system is no longer available. Providers should utilize the ABS provider portal, which offers all of the information currently available via FaxRecall, as well as the ability to submit and status prior authorization requests online, for clients who utilize ABS for those services.

If you have attempted to verify eligibility via the portal and are encountering difficulties, you may contact our Customer Service Department using the phone number on the back of the patient’s ID card, and they will assist you