Phishing and other acts of fraud are becoming more and more common these days. The ABS team wants to equip you with tips so that you can avoid scams. We want you to know that we won’t ever ask you to do things like send us gift cards, give us your banking information via email, etc. Beware of people sending you an email and calling you on the phone asking for your personal information. Remember these tips if you ever receive an email or call that sounds a little “phishy”
Avoid phishing with these tips:
- Our emails are sent from a group account. Never from an individual. If an individual is emailing you, then you should not respond.
- We do not provide bank information from any member via email or verbally on the phone.
- We do not send links for payment or transfer of bank funds.
- All emails are sent from our group email but do have our team’s name and information in the signature.
- All emails that contain phi are sent securely.
- We never ask for your Social Security Number.
- We never ask for account #s – banking or routing number via an email.
One of the best things you can do when you receive an email from ABS is checking to see if the email is from an ABS associate or is it a group email? Ask yourself, “Does this look authentic?” Scam and fraudulent emails typically contain incorrect grammar and the tone is much different from other ABS emails. In many cases, the tone of the email will stress a sense of urgency and give you unrealistic impacts if it is not adhered to. Look for these signs anytime you receive an email.
If you think something is “phishy,” you can contact customer service using the phone number on the back of your member ID card.